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Guy who saved Comcast via Twitter leaves for Citi

Goodbye, Comcast Twitter guy.

Frank Eliason, the social-media apostle who responded to tens of thousands of online Comcast Corp. customer complaints in the last two years, is leaving the cable company to help banking giant Citigroup Inc. connect with customers online. Get the full story »

Planned intro of ‘iPhone killer’ drives RIM’s stock

Shares of Research In Motion jumped Wednesday on speculation it would unveil a new touch-screen BlackBerry that could compete more effectively with Apple Inc.’s iPhone and other smartphones.

RIM is expected to announce the launch of the BlackBerry 9800 at a joint event with AT&T Inc. in New York Tuesday. AT&T is expected to get exclusive U.S. rights to sell the device. Get the full story »

Comcast 2Q profit down on NBC-related expenses

Comcast Corp., the No. 1 U.S. cable operator, reported a nearly 9 percent decline in quarterly profit as it absorbed expenses related to its highly anticipated acquisition of NBC Universal.

While costs associated with the deal, including professional fees, undercut the cable company’s overall profit, its revenue rose a higher-than-expected 6 percent as it continued to add Internet and telephone customers. Get the full story »

Tellabs stock drops despite solid earnings

Fears that Tellabs Inc. may lose some business with top customer AT&T Inc. to a rival sent the company’s shares down nearly 6 percent Tuesday, despite its stronger-than-expected results and outlook.

The communications equipment maker said it was benefiting from a push by phone companies to upgrade wireless networks that support smartphones and other new devices, but cited tough competition among vendors. Get the full story »

Forrester: Most marketers should forgo Foursquare

From Ad Age | Forrester Research has released a new study stating that only 4 percent of online adults in the U.S. have ever used location-based mobile apps such as Foursquare, Gowalla and Loopt. — and only 1 percent update these services more than once per week. So despite the marketing world obsessing over these applications in recent months, the vast majority of Americans online are still in the dark about location-based apps.

American joins mobile flight info club

American Airlines launched a free mobile application Monday to let iPhone and iPod Touch users track flight details, monitor standby lists, track frequent-flier accounts and check in for flights.

American is among a growing number of airlines and travel companies taking advantage of Apple’s developer-friendly architecture to create new bells and whistles to help travelers wile away hours in airports, hunt for bargains or get the biggest bang from their frequent-flier miles. Get the full story »

Google introduces business apps for government

Competition with Microsoft Corp. in the lucrative market of selling e-mail and other software kicked up another notch Monday when Google Inc. announced it was introducing a new version of its applications for government.

Google said it had been certified by the federal government to offer software known as Google Apps for sensitive but not classified information.

Apple to expand iPhone 4 sales on July 30

Apple CEO Steve Jobs at a press conference on the Apple iPhone 4 reception problems at Apple's headquarters, July 16, 2010. (David Paul Morris/Getty Images)

Apple Inc. said on Monday that its popular iPhone 4 model will go on sale in an additional 17 countries on Friday, July 30.

The newest version of iPhone went on sale in France, Germany, Japan, the United Kingdom, and the U.S. in late June, creating a carnival-like atmosphere and drawing tens of thousands of eager fans to Apple stores and retail partners. Get the full story »

UAE seeks to reduce BlackBerry ‘threat’ to security

The BlackBerry, made by Canada’s Research In Motion, is open to misuse that poses security risks to the United Arab Emirates, which said it would seek to safeguard its consumers and laws.

Gulf state Bahrain in April warned against the use of BlackBerry Messenger software to distribute local news, drawing criticism from media freedom watchdog Reporters Without Borders, which called it an act of censorship. Get the full story »

Motorola sues Huawei for trade secret theft

U.S. mobile phone maker Motorola Inc. has sued China’s Huawei Technologies Co. for alleged theft of trade secrets, highlighting the fast-growing Chinese firm’s difficulty in shaking the nation’s reputation for piracy.

In the amended complaint, filed on July 16 in a federal court in Chicago, Motorola claimed an engineer shared information about a Motorola transceiver and other technology with Huawei’s founder, Ren Zhengfei, a former officer in China’s People’s Liberation Army. Get the full story »

$1.5B figure attached to iPhone 4 recall talk

The possibility that Apple’s new iPhone could have a faulty antenna has fueled speculation that the popular phone could be recalled, and one analyst has pegged the potential cost at $1.5 billion.

Recall rumors were prompted by Consumer Reports’ announcement Monday that it couldn’t recommend the handset because its tests confirmed large drops in reception when the phone is held in a certain way.

Motorola shares up on Nokia Siemens interest

Motorola shares surged nearly 4 percent this morning on speculation the company may be selling its networks equipment unit to competitor Nokia Siemens.

The Wall Street Journal reported late Tuesday that Nokia Siemens and Motorola are in talks for the Schaumburg-based company’s networks business, which makes infrastructure and equipment for wireless operators. Get the full story »

Nokia reportedly looking at Motorola telecom

Nokia Siemens Networks is in talks to buy the telecom-equipment arm of Motorola Inc., people familiar with the matter said, a deal that would hasten the dismantling of the U.S. technology company.

The two companies are discussing terms, and a deal could be worth $1.1 billion to $1.3 billion, one of the people said. A deal could be reached in the next few weeks, people familiar with the matter said, though talks could still fall apart. A Motorola spokeswoman declined to comment. Get the full story »

Apple shares fall on iPhone 4 quality concerns

Shares of Apple Inc slid more than 4 percent Tuesday after a poor review for its iPhone 4 from an influential consumer guide underpinned mounting complaints about the hot-selling device’s reception.

Consumer Reports said Monday that it could not recommend the iPhone 4 — which sold 1.7 million units worldwide in its first three days — after its tests confirmed concerns about signal loss when the device is held in a certain way. Get the full story »

Facebook Gifts to go out of business

From CNN.com | Facebook Gifts, the virtual shop that opened in 2007, is shutting down Aug. 1 as the social networking site explores other ways to make money.