Roses for sale on FTD's Web site. (Screenshot)

Chicago-based online coupon site Groupon.com and Downers Grove-based flower company FTD Group Inc. are offering refunds after getting complaints that a Valentine’s Day flower deal wasn’t so sweet.

Both companies said they didn’t do anything wrong, but they responded to Internet complaints that FTD inflated prices for some Groupon customers who used a coupon for $20 off an FTD flower purchase of $40 or more.

The problem surfaced when several Groupon customers found the flowers they bought were priced lower as sale items on FTD’s own website. They complained on the Groupon site and the Internet that FTD was making up for the Groupon discount by jacking up the prices. Get the full story »