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Facebook scores low on customer satisfaction

From The Wall Street Journal | The American Customer Satisfaction Index, developed by the University of Michigan’s Business School, reported that Facebook has one of the lowest scores in its regular survey of consumer satisfaction with companies. Facebook scored in the bottom 5 percent of all private sector companies, in the same range as the IRS tax e-filing system, airlines and cable companies. Among social websites, Wikipedia led the survey with a 77, followed by YouTube at 73.

Groupon founder: Company not considering IPO

From Bloomberg | In an interview with Bloomberg TV, Andrew Mason, chief executive officer of Groupon Inc., discussed his company’s business strategy and the prospects for an initial public offering, as well as possible partnerships with media companies — “something where they can maybe replace one of their traditional boring display ads [on the web] with a Groupon that’s relevant to their users.”

Boeing, Argon deal wins U.S. antitrust approval

Boeing Co. has won U.S. antitrust approval to buy defense manufacturer Argon ST Inc , the Federal Trade Commission said Tuesday.

Boeing said in early June that it would buy Argon for about $775 million to beef up its capabilities in sensors, communications technologies and information management. Get the full story »

Google misses 2Q earnings mark as expenses grow

Google Inc. missed Wall Street’s profit estimates in its second quarter, as rising operating expenses offset a 24 percent jump in the Internet search giant’s revenue.

Shares of Google fell 4.1 percent after its earnings report Thursday afternoon. Get the full story »

Facebook assets frozen in bizarre N.Y. lawsuit

From CNN | Facebook is fending off a New York restraining order temporarily preventing it from transferring or selling any of its assets.

The order stems from a case filed in late June in New York’s Allegany County state court by Paul Ceglia, a local resident who claims that in 2003 he paid Facebook founder Mark Zuckerberg $1,000 to build a Web site “designed to offer the students of Harvard university access to a wesite (sic) similar to a live functioning yearbook with the working title of ‘The Face Book.’ ” Get the full story »

Facebook Gifts to go out of business

From CNN.com | Facebook Gifts, the virtual shop that opened in 2007, is shutting down Aug. 1 as the social networking site explores other ways to make money.

Google says China has renewed its Web license

Google Inc. Chief Executive Eric Schmidt expressed confidence the company will secure a license to operate a website in China, confounding speculation Beijing may shut down its flagship site there.

Schmidt, addressing executives and financiers at an annual gathering of the industry’s movers and shakers in the Idaho mountain resort of Sun Valley, said he expected Beijing to renew its license to operate a website in the world’s largest Internet market, but offered no timeframe. Get the full story »

S. Korea, U.S. cyberattacks do no damage

Hundreds of computers that helped cause a wave of outages on U.S. and South Korean government websites last July launched new attacks on the same sites, but no major interference was reported, police said Thursday.

The computers were programmed to attack every July 7, according to police, so this year’s assault appeared to be a continuation of last year’s, which began over the July 4 holiday weekend in the U.S. but reached South Korea on July 7. Get the full story »

SitterCity names Martin Clifford new CEO

Sittercity.com, a Chicago-based Web site that pairs customers with baby and pet sitters and other caregivers, has named a new chief executive, replacing its founder with one of the venture capitalists who has a stake in the business.

Martin Clifford, a venture partner at Sittercity investor Point Judith Capital, has been named CEO.  Genevieve Thiers, Sittercity founder and former CEO, will remain president of the board and a strategic adviser to the company. Get the full story »

Borders launches online e-book store

Borders Group Inc. has launched its e-bookstore as it tries to catch up to competitors who have a head-start in a small but growing market that’s seen as the future of the book industry.

The company said Wednesday its goal with the new store and e-reader is to take 17 percent of the electronic book market by next July. Amazon has the Kindle e-reader and Barnes & Noble Inc. has the Nook, and all the players are cutting prices to woo buyers.

Apple boots developer who hijacked iTunes accounts

Apple Inc. has booted a developer and his apps from its applications store after hundreds of hijacked user accounts were used to push his titles to best sellers over the weekend.

Developer Thuat Nguyen has been banned for violating an Apple license agreement, “including fraudulent purchases,” Apple spokeswoman Trudy Muller said Tuesday. About 400 iTunes users were affected, she said

Google may be working on rival site to Facebook

Silicon Valley is speculating that Google is working on a social network to compete with Facebook called Google Me. That speculation stems from a tweet by Digg CEO Kevin Rose that he has since deleted (“Ok, umm, huge rumor: Google to launch facebook competitor very soon — ‘Google Me’, very credible source”) and from comments on Quora from former Facebook CTO and Quora founder Adam D’Angelo.

McClatchy newspapers strike deal with Groupon

Chicago-based social commerce company Groupon said Thursday that it is extending its daily deal model to The McClatchy Co., the country’s third-largest newspaper publisher.

Under the agreement between, Groupon will provide exclusive content to McClatchy’s Web sites, including deals not available on Groupon.com. Get the full story »

Google News gets more personal

Google is giving its users the chance to tailor the news to fit their interests. As part of a new look unveiled Wednesday, the English-language version of Google’s online news section is offering tools that will enable readers to specify what kind of stories interest them.

Amazon purchases deal-a-day Web site Woot

Amazon.com has purchased deal-a-day website Woot.com. Woot says on its company blog that it agreed to be acquired by the online retailer. Woot started out in 2004 as a site that sold one heavily discounted item every day — usually consumer electronics.