Reuters | Customers attempting to reserve the next iPhone were thwarted by error messages on the websites of Apple Inc. and AT&T Inc. on Tuesday, the first day of pre-orders for the phone. AT&T, the iPhone’s exclusive operator, declined to comment, and Apple did not immediately respond to questions about the technical problems that provoked complaints by customers in several cities across the United States, including Los Angeles, San Francisco and New York.
Customers lined up outside some stores to ask AT&T employees to manually process their orders. One attempt by a Reuters reporter to pre-order the phone on both Apple and AT&T’s websites generated error messages.
