Bally accused of sending fake ‘past due’ notices

Posted June 8, 2010 at 5:47 p.m.

From the Dallas Morning News | Chicago-based Bally Total Fitness Corp. has been accused of misleading former customers with “past due” mail notices. Texas Attorney General Greg Abbott took civil action against Bally on Tuesday, saying it engaged in “false, misleading and deceptive acts and practices in the conduct of trade and commerce.”

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5 comments:

  1. Jeff June 8, 2010 at 10:20 pm

    I was once a Bally member (crunch) and quit when they unilaterally increased my monthly fee without prior notice for the same club I’d always gone too. Three months after I quit they started charging my credit card again. It took me three months of calling and getting the charges reversed before I finally just canceled the card and got a new one. Then they started calling me saying my card was declined. It took me another two weeks to get a customer service representative to admit I HAD indeed quit nearly 5 months ago and get them to stop invoicing me.

  2. Gwen C June 9, 2010 at 9:18 a.m.

    I too have received multiple past due notices from Bally’s Fitness over the years. I was last a member over 10 years ago yet they still continue to send renewal notices and occasionally a past due notice. I just got a past due notice a few months ago. I have given up getting to stop because calling customer service only stops the notices for about a year.

  3. Dave June 9, 2010 at 9:30 a.m.

    Never, ever give Bally’s your credit card number. EVER!

  4. sarahmas June 9, 2010 at 9:49 a.m.

    This doesn’t surprise me at all. They are so shady.

  5. Doug June 9, 2010 at 9:52 a.m.

    Time for a class action lawsuit.