Continental CEO will cancel flights before fines

Posted March 9, 2010 at 11:02 a.m.

cbb-a-continental-delay.jpg(Aaron M. Sprecher/Bloomberg)

Associated Press | Continental Airlines plans to cancel flights rather than risk stiff fines under new federal rules designed to punish carriers for delaying passengers.

CEO Jeff Smisek said Tuesday the result will be that passengers will have more trouble getting to their destinations.

“Here’s what we’re going to do: We’re going to cancel the flight,” said Smisek. He said many passengers on delayed flights “really want to go to LA or Mumbai, but the government by God says, ‘We’re going to fine you $27,500.”


A spokesman for the U.S. Transportation Department said airlines can
avoid fines by doing a better job of scheduling flights and crews. Under
a Transportation Department rule taking effect next month, airlines can
be fined up to $27,500 per passenger if planes are delayed three hours
and passengers can’t get off.

Smisek said at an investor conference in New York that long delays are rare, and mostly caused by an outdated air traffic control system that the government has failed to upgrade. Airline industry officials say they should decide whether to wait out delays, even if the delays go past three hours.

Because airlines have cut flights, leaving the remaining ones more crowded, passengers will have fewer chances to rebook on another flight. Passengers, he said, won’t get to their destinations “for maybe days.”

Transportation Department spokesman Bill Mosley said the new rules will help consumers pick airlines that don’t have tarmac delays or that routinely cancel their flights.

“Carriers have it within their power to schedule their flights more realistically, to have spare aircraft and crews available to avoid cancellations” and to rebook passengers when there are cancellations, Mosley said.

The new rules grew out of passenger frustration over incidents in which planes were stuck on the tarmac for hours before takeoff. With Congress considering legislation to crack down on delays, the Transportation Department imposed its own 3-hour rule, including fines of up to $27,500 per passenger.

 

2 comments:

  1. Foo Bar March 9, 2010 at 12:10 pm

    Why not just let the passengers off after 2 hours? Is it that hard?

  2. Elliott March 9, 2010 at 1:05 pm

    Well, for all of those who wanted the ‘passenger bill of rights’…here ya go!!!
    Did anybody really think that the airlines wouldn’t find a way around the fines?
    SO now, instead of very minute percentage of air passengers being unduly delayed, there will be a monumental increase in cancelled flights which will inconvience a good percentage of air passengers.